Selected work and experience
Work
A hybrid view of how I work: selected case studies up top, then the through-line across roles and disciplines.
I like working on problems where strategy, operations, data, and interface design all meet. The common thread is helping people make better decisions under uncertainty without burying them in process.
These case studies are representative and intentionally anonymized. They describe the kinds of systems I have worked on and the shape of the outcomes I aim for. Replace them with company names, concrete metrics, and role-specific detail as you publish fuller public versions.
Featured case studies
Forecasting and analytics partner
Forecasting workflows for launch and capacity planning
Added practical forecasting habits to planning work so teams could make decisions from ranges, assumptions, and tradeoffs instead of anecdotes.
Read the case studyAI workflow designer
Human-centered AI workflows for research and knowledge routing
Prototyped AI-assisted summaries and routing flows that reduced context loss while preserving human review, judgment, and accountability.
Read the case studyStrategy and operations partner
Operational signal design for cross-functional teams
Turned scattered status reporting into a shared map of priorities, risks, and decision points so teams could move faster without more meetings.
Read the case studyExperience timeline
2023 to present
Strategy, forecasting, and AI systems partner
Independent consulting and research collaborations
Help teams make ambiguous work more legible with clearer signals, stronger planning habits, and human-centered AI workflows.
2023 to present
Strategy, forecasting, and AI systems partner
Independent consulting and research collaborations
- Translate broad goals into operating rhythms, decision checkpoints, and simple dashboards.
- Design AI-assisted workflows that keep a human review step in the loop.
- Turn reading, research, and synthesis into reusable internal tools instead of one-off documents.
2020 to 2023
Product strategy and operations lead
Product and operations teams
Worked across planning, delivery, enablement, and cross-functional execution where product, operations, and customer learning overlapped.
2020 to 2023
Product strategy and operations lead
Product and operations teams
- Built lightweight planning systems so teams could see risks and ownership earlier.
- Supported launch readiness, metrics conversations, and the operational side of product decisions.
- Helped teams shift from reactive updates to shared context and repeatable rituals.
2017 to 2020
Implementation, support, and user education
Customer-facing and implementation roles
Learned how people actually adopt tools, where systems break in practice, and how documentation changes outcomes.
2017 to 2020
Implementation, support, and user education
Customer-facing and implementation roles
- Turned recurring support questions into guides, templates, and onboarding material.
- Bridged the gap between what builders shipped and what users needed to succeed.
- Developed a strong bias for clarity, teachability, and systems that can survive handoffs.
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